Deepgram

Per-request opt-out can exclude training, but participating accounts permit sampled retention and model improvement.

Plan Scope

Deepgram hosted speech and voice APIs; Model Improvement Partnership, request opt-out, Voice Agent history, regional, dedicated, and self-hosted modes differ.

Prompt Retention

Deepgram may retain fractional samples for model improvement and support when an account participates in the Model Improvement Partnership. Requests with mip opt out=true retain content only for transaction processing.

Response Retention

Transcripts and generated audio follow the same program and feature controls; Voice Agent history can be disabled, while reusable configurations and other customer resources persist.

Ordinary Logging

Usage logs and request metadata are retained for up to 90 days in the console; summarized usage can persist longer.

Model Training

Only data contractually included through the voluntary Model Improvement Partnership is used in future model training. The per-request mip opt out parameter excludes data from the program.

Product Improvement

Participating content can improve general speech models and support; opted-out content is processed only for the request. Aggregate service metrics remain.

Human Or Operator Access

Program data can be accessed for labeling, model development, and support under RBAC, MFA, VPN, and encryption controls; opted-out content is transient.

Subprocessors And Routing

Deepgram hosts its own models, including its hosted Whisper implementation, and offers regional, dedicated, and self-hosted endpoints; Whisper requests are not sent to OpenAI.

Deletion Controls

Set mip opt out=true on every applicable API request for transient-only content handling and disable Voice Agent history where needed. Dedicated and self-hosted arrangements provide stronger customer control.

Caveat

Participation and contract defaults must be checked at the account level; the safe API posture requires sending the opt-out parameter consistently on every request.