Sail Research

Sail limits persistent content storage to 48 hours and excludes content from training and service improvement.

Plan Scope

Sail Research inference jobs for all customers, including its distributed compute infrastructure and optional customer-owned storage.

Prompt Retention

Customer Content is persistently stored only in Sail's S3 buckets and automatically deleted shortly after processing, never later than 48 hours. Other processing is transient in memory.

Response Retention

Outputs are Customer Content under the same maximum 48-hour retention; customer-owned buckets follow customer configuration.

Ordinary Logging

Job identifiers, timestamps, status, routing, and state metadata are retained as needed to operate and track jobs without prompt content.

Model Training

Sail says it does not use Customer Content to train, fine-tune, or improve Sail or third-party machine-learning models.

Product Improvement

Customer Content is excluded from service improvement and marketing; ordinary operational metadata supports routing and job delivery.

Human Or Operator Access

Sail restricts customer-data access, and compute providers are not permitted to access Customer Content or store it unencrypted.

Subprocessors And Routing

Multiple compute providers may execute jobs, while Amazon S3 stores encrypted content. Compute subprocessors are contractually restricted from accessing content.

Deletion Controls

Sail production buckets enforce a lifecycle policy with a 48-hour maximum; customers can instead use their own S3 bucket and retention policy.

Caveat

The 48-hour maximum permits longer-than-normal storage for retries, failures, and operational conditions, so this is not immediate zero retention.