Speechmatics

Training is opt-in, but batch content is retained for seven days and portal or support features add storage and access.

Plan Scope

Speechmatics Cloud speech-to-text and text-to-speech API and portal; batch, real-time, sharing, and explicit model-improvement opt-in differ.

Prompt Retention

Batch audio, transcripts, and configuration are retained for seven days by default; portal playback and sharing require storage. Real-time processing and negotiated deployments can differ.

Response Retention

Batch transcripts follow the seven-day default and can be removed by customer action; shared portal content remains available until deleted or the account is removed.

Ordinary Logging

Account, API, billing, diagnostic, security, and service metadata is retained under the privacy policy; API keys themselves are not stored or recorded.

Model Training

Speechmatics states customer audio is not used to train models unless the customer explicitly opts in.

Product Improvement

Opted-in audio and transcripts may improve models; otherwise content use is limited to producing outputs, portal playback, customer-directed sharing, support, and legal duties.

Human Or Operator Access

Authorized employees, affiliates, representatives, and subprocessors can access content as needed to deliver the service under confidentiality and data-processing obligations.

Subprocessors And Routing

Speechmatics acts as processor and can use notified equivalent-obligation subprocessors; customer-directed sharing exposes stored audio and transcripts to recipients.

Deletion Controls

Batch data auto-deletes after seven days and can be deleted earlier; deleting the account removes content. On termination, personal data is returned or destroyed except where law requires retention.

Caveat

Portal playback and sharing are intentionally stored features. The seven-day default is not zero retention, although model training is opt-in.