Voyage AI

Standard terms permit perpetual storage, model training, and improvement unless an eligible organization opts out.

Plan Scope

Voyage AI hosted embedding and reranking APIs; customer opt-out and separately negotiated agreements can replace the standard content-use defaults.

Prompt Retention

Unless the organization opts out, Voyage may store customer content under a perpetual license for service delivery, training, and improvement. Eligible organization admins with a payment method can opt out for zero-day retention on Voyage-hosted endpoints.

Response Retention

Outputs are Customer Content under the same default license and opt-out control.

Ordinary Logging

Account, API, usage, security, billing, and operational data is processed under the privacy policy; zero-day content retention does not eliminate all metadata.

Model Training

Standard terms allow Voyage to use Customer Content to train and improve the service and its AI models unless the customer opts out.

Product Improvement

Broadly permitted by default through an irrevocable, perpetual content license; the dashboard opt-out stops future storage and training use.

Human Or Operator Access

Stored opted-in content may be processed by Voyage personnel and subprocessors for service, training, improvement, security, support, and legal purposes.

Subprocessors And Routing

Voyage and its subprocessors host the model API; separately supplied third-party integrations can add their own terms.

Deletion Controls

An organization admin with a payment method can opt out in dashboard settings for zero-day retention. The dashboard does not allow opting back in without contacting Voyage.

Caveat

The free account cannot necessarily use the documented opt-out because a payment method is required. Treat free-tier inputs as training-eligible under the standard perpetual license.